Thanksgiving is fast approaching, so we would encourage you to place your orders early. It is always difficult for a small bakery like ours to meet the increased demands from customers around any holiday. Our kitchen, our ovens, and our baking crew is only so big, so organization is critical if we are to produce three or four times the amount of goods using the limited tools available to us. You can help us by planning early and placing your orders in a timely manner. If you go to the 'Thanksgiving Specials" tab on our page bar just above the "BAKERY NORMAND" header you will find our specials page, with a complete listing of breads, pastries and desserts for Thanksgiving. Since we won't be using the website to accept orders, please call the bakery and place your order directly with a sales person. They should be able to answer any questions you may have and to suggest items you may not be aware of. If you have an unusual request, or feel that the sales staff was not able to help you on the phone, email me through our website and I will try to help you personally.
I have often thought of holiday production in biblical terms in the sense that it's like trying to pass a camel through a needle's eye. It is nearly impossible and always stressful. With the many and varied orders that we receive it is difficult to keep everything straight; but we are aware that nothing but 100% success will do. Unlike a test at school, a 95% grade means that we have failed and disappointed 5% of our customers. For those customers our grade is 0%.
We want to make sure that you get what you want, when you want it, and exactly as you ordered it. You can help us do that by placing your order early, and with clear and exact details about produce type, quantities, pick-up times, contact person name and correct phone number.